Our products are tarnish-resistant and made to be worn. You can wear our items in the shower and use them with most basic soaps. Although, to maintain the overall quality of the pieces it is best to avoid wear when swimming in chlorine pools, salt water, cleaning with household chemicals, and direct contact with perfumes.

To avoid scratching and damage on your items we provide a soft, suede pouch that you can store your items in when not being worn. These pouches can also be used to help polish and clean oils and dirt from your pieces.

We offer standard shipping and express shipping, continue to checkout to see cost for your specific location. 

For orders over $200 you'll automatically recieve free standard shipping. Australia-wide only. 

We have a 30-day returns policy. All our items can be returned for store credits if change of mind. We also offer exchanges for sizing. To avoid the extra costs involved with ring exchanges you can print our ring sizing guide below.

To place a return visit our returns portal: https://nevesse.returnscenter.com/

From here you'll be able to make an exchange or return for a store credit. We do not refund shipping costs nor the costs to return items - please take this into consideration before purchasing from us. 

If you have any issues with faulty items or returns beyond the 30-day policy please email us info@nevesse.co and we will help assist you as soon as possible.